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Every door in a small apartment is a storage wall nobody is using. This organizer hangs over the top and turns it into pockets for the things that never quite had a home.
Every door in a small apartment is a storage wall nobody is using. This organizer hangs over the top and turns it into pockets for the things that never quite had a home.
Delivery
Orders are prepared and shipped within 24–48 hours. Orders placed at weekends or on public holidays are processed on the next business day.
Most orders arrive within 5–12 business days after dispatch. Delivery estimates for your address and chosen shipping method are shown at checkout. Remote and rural destinations may take longer.
Shipping costs & tracking
Free delivery is available on orders over £50, calculated after discounts and before taxes. For other orders, shipping is calculated at checkout based on your destination and the size and weight of your order.
We will email your tracking details when your order leaves us. Please allow up to 48 hours for the first carrier update.
For full details and exclusions, visit our Delivery policy.
30-day returns
You have 30 days from delivery to request a return under our voluntary returns policy. For UK statutory cancellations, you normally have 14 days after delivery to tell us you wish to cancel and a further 14 days to send the goods back. You may inspect the goods as you would in a shop; original packaging is not an absolute condition of these rights. Conditions and lawful exclusions for our voluntary policy are explained in the Returns & Refunds policy below.
To start a return, email contact@sterlingandnest.com with your order number so we can provide instructions before you arrange a return. A clear statutory cancellation notice remains valid without prior approval.
Return costs & refunds
We cover return shipping for eligible returns on all orders, including change-of-mind returns and UK statutory cancellations. For qualifying UK statutory cancellations, we also refund the cost of standard outbound delivery; any extra paid for premium delivery is excluded. If an item is faulty, damaged or incorrect, contact us as soon as possible; there is no seven-day cut-off for your statutory rights. We cover reasonable return costs and provide the remedy required by those rights.
Refunds are issued to your original payment method without undue delay and within the applicable 14-calendar-day deadline explained in our Returns & Refunds policy. Our 90-day commercial guarantee is additional to your statutory rights.
For full conditions and exclusions, visit our Returns & Refunds policy.
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