Terms of service

1. Overview

This website is operated by Sterling & Nest. Throughout the site, the terms "we", "us" and "our" refer to Sterling & Nest. By visiting our site or buying something from us, you agree to the terms and conditions set out below.

Please read them carefully. If you do not agree to all of these terms, you should not use the site or place an order.

2. Using the store

By agreeing to these terms, you confirm that you are of legal age in the place where you live, or that you have the consent of a parent or guardian and they permit you to use this site.

You may not use our products or site for any unlawful purpose, and you may not breach any law that applies to you when doing so. Any breach of these terms ends your right to use the site.

3. Products and descriptions

We work hard to describe and photograph every product accurately. Even so, colors and finishes can appear differently from one screen to another, and we cannot guarantee that what you see on your device is an exact match for the item in person.

Products are offered subject to availability. We may limit the quantities of any product we sell, discontinue a product at any time, and restrict sales to any person, region or jurisdiction at our discretion.

4. Pricing and payment

Prices are shown in the currency selected on site and may change without notice. We may correct pricing errors, and we reserve the right to refuse or cancel any order placed at an incorrect price, including after an order confirmation has been sent. If we cancel an order for this reason, we will refund you in full.

You agree to provide current, complete and accurate purchase and account information, and to update it as needed so we can complete your order and contact you.

5. Orders

Receiving an order confirmation email does not mean your order has been accepted. It confirms that we have received it. We may refuse or cancel any order, and if we do, we will contact you and refund any amount charged.

6. Optional tools and third-party services

We may give you access to third-party tools and services that we neither monitor nor control. You use them at your own risk, on the terms provided by the relevant third party, and we make no warranty of any kind about them.

Links from this site to other sites are not an endorsement. We are not responsible for the content, products or practices of any third-party website.

7. Content you submit

If you send us ideas, suggestions, reviews or other material, whether at our request or unprompted, you agree that we may use, edit, copy and publish that material without restriction and without obligation to you.

You agree that anything you submit will not breach anyone else's rights, will not be unlawful, abusive, defamatory or obscene, and will not contain malicious code. We may, but are not obliged to, monitor, edit or remove content.

8. Personal information

Any personal information you give us through the store is handled in line with our Privacy Policy.

9. Errors and omissions

Occasionally there may be information on our site that contains a typographical error, inaccuracy or omission relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We may correct any error and update or cancel orders if information was inaccurate, at any time and without prior notice.

10. Prohibited uses

You may not use the site or its content for any unlawful purpose; to solicit others to take part in unlawful acts; to breach any regulation, rule or law; to infringe our intellectual property rights or those of others; to harass, abuse, defame or discriminate; to submit false information; to upload viruses or other malicious code; to collect or track the personal information of others; to spam, phish, scrape or crawl; for any obscene purpose; or to interfere with the security features of the site.

11. Disclaimer and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error free, and we do not warrant that the results obtained from using it will be accurate or reliable.

To the fullest extent permitted by law, our products and services are provided "as is" and "as available", and we are not liable for any indirect, incidental, punitive or consequential loss arising from your use of the store or any product bought through it.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. Where that is the case, our liability is limited to the maximum extent permitted by the law that applies to you, and nothing in these terms affects your statutory rights as a consumer.

12. Indemnification

You agree to indemnify and hold harmless Sterling & Nest and its officers, employees, suppliers and partners against any claim or demand, including reasonable legal fees, arising from your breach of these terms or your breach of any law or the rights of a third party.

13. Severability

If any provision of these terms is found to be unlawful or unenforceable, that provision is severed and the remaining provisions continue in full force.

14. Termination

These terms remain in effect unless and until terminated by either you or us. You may end them at any time by ceasing to use the site. We may terminate them at any time without notice if we believe you have failed to comply with any part of them, and you remain liable for all amounts due up to that date.

15. Entire agreement

These terms, together with any policies published on this site, make up the entire agreement between you and us and replace any prior agreements or communications.

16. Changes to these terms

We may update these terms at any time by posting a revised version on this page. It is your responsibility to check it periodically. Continuing to use the site after changes are posted means you accept them.

17. Contact

Questions about these terms should be sent to contact@sterlingandnest.com.