Contact information
We would rather hear from you than have you wonder. Whether it is a question before you buy, a problem with an order, or a piece you are not sure about, write to us and a real person will answer.
contact@sterlingandnest.com
We reply within 1 to 2 business days, Monday to Friday. Messages sent at weekends or on public holidays are answered on the next business day.
What to include
If your message is about an existing order, please include your order number and, where it helps, a photo. It saves a round of emails and gets your issue solved faster.
What we can help with
- Questions about a product, its size, materials or how it works
- Order status, tracking and delivery
- Returns, exchanges and refunds
- Faulty, damaged or incorrect items
- Anything else you need a person for